The closure of the store in Marylebone was made due to the fact that our landlords have decided to sell the building – and we are in the process of strategically streamlining our retail footprint in the UK to align with our new business direction where growing and refining our TCS Studio Collections and showcasing them in smaller, more curated spaces are a key focus, ultimately establishing TCS as the home of considered design with a profoundly exclusive product offering.

The last day of trading in Marylebone will be on Sunday 26th May 2024, after which the store will be permanently closed. However, you can continue to shop our collections at our London flagship store on Sloane Square, or online.

For general order queries, please contact the Marylebone team on 020 7723 2223.

For any issues/queries with regard to furniture and lighting orders or returns, please contact our Customer Service team customerservices@theconranshop.com.

We are still taking orders, and will be in Marylebone up until the store closes on Sunday 26th May. Our Sloane Square store continues to operate as normal, as does our website. We will continue to deliver on all orders placed after the Marylebone store has closed.

Yes, you will receive your order as expected. We will continue to trade from and offer our collections at our London flagship store on Sloane Square, as well as on our website at www.theconranshop.com. We will be delivering on all orders placed in Marylebone – our support service teams will continue business as usual.

Any discounted items, ex-display pieces and showroom fixtures purchased in the Marylebone Sale between Friday 3rd May – Sunday 26th May can’t be returned, exchanged, or refunded.

Yes, we can confidently assure you that your order is 100% safe. The closure of the Marylebone store won’t impact our UK business and retail operations in Sloane Square nor online.

The discounts on offer in the Marylebone store are exclusive to the Marylebone location.